Availability may vary based upon the needs of therapists. We pledge to do our absolute best to accommodate all of our clients and be respectful of your time. Please schedule appointments 48hours in advance. We will make all confirmations 24hours in advance. If you are unable to keep your scheduled appointment please contact us at your earliest convenience. No call/No shows may not be considered for rescheduling based upon circumstances. Thank you for being mindful of our time! TO SCHEDULE YOUR APPOINTMENT: WWW.MASSAGEBOOK.COM/BIZ/SIMPLYTOUCHMASSAGE FRIDAYS AND SATURDAYS ARE RESERVED FOR MEMBERS ONLY!!
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
4 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” There will be a fee of $10/occurrence. 3xs - we will not be able to continue honoring appointments.
If you have a groupon and no call no show there will be a $10 fee the first occurrence, $30 fee the 2nd occurrence, and all groupings are void after the 3rd occurrence.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We look forward to serving you!